Troubleshooting frequent problems¶
Could not access KVM kernel module:¶
The system shows this message on trying to start a virtual Machine:
Could not access KVM kernel module: Permission denied failed to initialize KVM: Permission denied
That means the host has no virtual capabilities or are disabled. Try running:
sudo tail -f /var/log/syslog sudo modprobe kvm-intel
If it shows a message like this it means the BIOS Virt feature must be enabled:
kvm: disabled by bios
or try: kvm-ok command
kvm-ok INFO: /dev/kvm does not exist HINT: sudo modprobe kvm_intel INFO: Your CPU supports KVM extensions INFO: KVM (vmx) is disabled by your BIOS HINT: Enter your BIOS setup and enable Virtualization Technology (VT), and then hard poweroff/poweron your system KVM acceleration can NOT be used
Dealing with permissions¶
The system may deny access to some directories.
On Screnshots ( requires review )¶
That problem showed up in Vanilla Linux 4.10.
When running the screenshot command it returns:
failed to open file '/var/cache/libvirt/qemu/qemu.screendump.31DvW9': Permission denied
At the file :
/var/cache/libvirt/qemu/ rw, /var/cache/libvirt/qemu/** rw,
Error with MySQL version < 5.6¶
For example the following message:
DBD::mysql::db do failed: Invalid default value for 'date_send' at /usr/share/perl5/Ravada.pm line 276.
DEFAULT CURRENT_TIMESTAMP support for a DATETIME (datatype) was added in MySQL 5.6.
Upgrade your MySQL server or change:
date_send datetime default now(),
More information about.
MySQL binlogs fill the disk¶
If you are using MySQL it may create a lot of binlog files that in some cases may fill your disk drive. If you are not using replication it is safe to disable them if it is only used for Ravada.
Edit the file /etc/mysql/mysql.conf.d/mysqld.cnf comment the binlog lines and add skip-log-bin=true :
[mysqld] skip-log-bin = true # binlog_expire_logs_seconds = 2592000 # max_binlog_size = 100M
To purge the logs run the mysql client and type:
mysql> purge binary logs before '2024-11-15';
Spice-Warning Error in certificate chain verification¶
(/usr/bin/remote-viewer:2657): Spice-Warning **: ssl_verify.c:429:openssl_verify: Error in certificate chain verification: self signed certificate in certificate chain (num=19:depth1:/C=IL/L=Raanana/O=Red Hat/CN=my CA)
spicec looks for %APPDATA%spicecspice_truststore.pem / $HOME/.spicec/spice_truststore.pem. This needs to be identical to the ca-cert.pem on the server, i.e. the ca used to sign the server certificate. The client will use this to authenticate the server.
Network is already in use¶
If running VMs crash with that message:
libvirt error code: 1, message: internal error: Network is already in use by interface
You are probably running Ravada inside a virtual machine or you are using the private network that KVM uses for another interface. This is likely to happen when running Ravad in a Nested Virtual environment.
- Solution: Change the KVM network definition. Edit the file /etc/libvirt/qemu/networks/default.xml and replace all the
192.168.122 network instances by another one, ie: 192.168.123.
sudo virsh net-edit default <ip address='192.168.122.1' netmask='255.255.255.0'> <dhcp> <range start='192.168.122.2' end='192.168.122.254'/> </dhcp> </ip>
Then reboot the whole system.
Copy & paste integration does not work¶
Make sure that the VM has a Spice communication channel (com.redhat.spice.0) and that the guest additions have been installed.
The Spice channel can be added through virt-manager’s Add Hardware wizard or editing the XML:
<channel type='spicevmc'> <target type='virtio' name='com.redhat.spice.0'/> <address type='virtio-serial' controller='0' bus='0' port='1'/> </channel>
Linux guests must install the spice-vdagent package, while Windows guests require this installer (source)
Resizing the viewer window does not change the guest display resolution¶
This feature requires the Spice communication channel and the guest additions. See above for instructions.
Windows 10 perfomance issues¶
thanks to @rlunardo
Windows10 Enterprise ISO image (Home/Professional/Enterprise) before April 2017: if you install Enterprise version, it does not reach the end of installation. Issue posted on 30/10/2017. The Professional version does complete the installation. Recent Enterprise ISO image release completes the installation also.
Windows 10 tuning after installation: There are several web site where we can find informations and solutions to solve CPU, RAM, Disk overload on Windows 10. Here some links:
Problems with the time of the VM guest¶
You create a VM and you set the time correctly. After this VM becomes base and the time appears altered (-2h, +2h,…)
This is due to the parameter:
<clock offset='utc'> vs <clock offset='localtime'>
You can modify XML file from the command:
virsh edit <machine_name>
Content is empty after upgrade¶
Error: Web Service connection failed¶
If you get this error on the frontend, carefully review this documentation :
It is very common to miss some step, so please take your time and restart all the services afterwards.
Virtual machines won’t complete the shutdown¶
This may happen in some upgrades to Ubuntu 20.04. Virtual machines appear in the state in shutdown and won’t complete the shutdown process.
You may notice if you type virsh list:
# virsh list Id Name State ------------------------------ 2 tst20-04 in shutdown
The solution is to change the apparmor settings. Edit the file /etc/apparmor.d/usr.sbin.libvirtd below:
# For communication/control from libvirtd signal (receive) peer=libvirtd, signal (receive) peer=/usr/sbin/libvirtd
Reboot the server and the virtual machines shutdown will work again.
Thanks to Jim Fehlig from Suse.com